174 lines
6.0 KiB
Python
174 lines
6.0 KiB
Python
#
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# Copyright (c) 2024–2025, Daily
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#
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# SPDX-License-Identifier: BSD 2-Clause License
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#
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import argparse
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import asyncio
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import os
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from dotenv import load_dotenv
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from loguru import logger
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from pipecat.adapters.schemas.function_schema import FunctionSchema
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from pipecat.adapters.schemas.tools_schema import ToolsSchema
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from pipecat.audio.vad.silero import SileroVADAnalyzer
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from pipecat.frames.frames import LLMMessagesFrame
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from pipecat.pipeline.pipeline import Pipeline
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from pipecat.pipeline.runner import PipelineRunner
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from pipecat.pipeline.task import PipelineParams, PipelineTask
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from pipecat.processors.aggregators.openai_llm_context import OpenAILLMContext
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from pipecat.processors.filters.stt_mute_filter import (
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STTMuteConfig,
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STTMuteFilter,
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STTMuteFrame,
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STTMuteStrategy,
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)
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from pipecat.services.deepgram.stt import DeepgramSTTService
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from pipecat.services.deepgram.tts import DeepgramTTSService
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from pipecat.services.llm_service import FunctionCallParams
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from pipecat.services.openai.llm import OpenAILLMService
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from pipecat.transports.base_transport import BaseTransport, TransportParams
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from pipecat.transports.network.fastapi_websocket import FastAPIWebsocketParams
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from pipecat.transports.services.daily import DailyParams
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load_dotenv(override=True)
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# We store functions so objects (e.g. SileroVADAnalyzer) don't get
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# instantiated. The function will be called when the desired transport gets
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# selected.
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transport_params = {
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"daily": lambda: DailyParams(
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audio_in_enabled=True,
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audio_out_enabled=True,
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vad_analyzer=SileroVADAnalyzer(),
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),
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"twilio": lambda: FastAPIWebsocketParams(
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audio_in_enabled=True,
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audio_out_enabled=True,
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vad_analyzer=SileroVADAnalyzer(),
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),
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"webrtc": lambda: TransportParams(
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audio_in_enabled=True,
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audio_out_enabled=True,
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vad_analyzer=SileroVADAnalyzer(),
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),
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}
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async def run_example(transport: BaseTransport, _: argparse.Namespace, handle_sigint: bool):
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logger.info(f"Starting bot")
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stt = DeepgramSTTService(api_key=os.getenv("DEEPGRAM_API_KEY"))
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# Configure the mute processor with both strategies
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stt_mute_processor = STTMuteFilter(
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config=STTMuteConfig(
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strategies={
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STTMuteStrategy.FUNCTION_CALL,
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STTMuteStrategy.MUTE_UNTIL_FIRST_BOT_COMPLETE,
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}
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),
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)
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tts = DeepgramTTSService(api_key=os.getenv("DEEPGRAM_API_KEY"), voice="aura-helios-en")
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async def transfer_to_human(params: FunctionCallParams):
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# Add a delay to test interruption during function calls
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caller_name = params.arguments.get("caller_name", "Unknown")
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human_agent_name = params.arguments.get("human_agent_name", "Unknown")
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logger.info(f"Transfer starting... {caller_name} wants to transfer to {human_agent_name}")
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await task.queue_frame(STTMuteFrame(True))
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await asyncio.sleep(5) # 5-second delay
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logger.info("Transfer complete, calling result callback")
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messages.clear()
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messages.append(
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{
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"role": "system",
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"content": f"You are now an agent named {human_agent_name}. Greet {caller_name} and let them know you are taking over the conversation.",
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}
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)
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await params.llm.push_frame(LLMMessagesFrame(messages))
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await params.result_callback({"transfer_successful": True})
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llm = OpenAILLMService(api_key=os.getenv("OPENAI_API_KEY"))
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llm.register_function("transfer_to_human", transfer_to_human)
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transfer_function = FunctionSchema(
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name="transfer_to_human",
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description="Transfer the conversation to a human agent.",
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properties={
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"caller_name": {
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"type": "string",
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"description": "The name of the person who is calling. This will be used to greet them.",
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},
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"human_agent_name": {
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"type": "string",
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"description": "The name of the human agent to transfer the conversation to.",
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},
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},
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required=["caller_name", "human_agent_name"],
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)
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tools = ToolsSchema(standard_tools=[transfer_function])
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messages = [
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{
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"role": "system",
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"content": "You are a cheerful and helpful assistant named James. It is your job to ask the user their name, and the name of the person they want to transfer the conversation to.",
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},
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]
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context = OpenAILLMContext(messages, tools)
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context_aggregator = llm.create_context_aggregator(context)
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pipeline = Pipeline(
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[
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transport.input(), # Transport user input
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stt_mute_processor, # Add the mute processor before STT
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stt, # STT
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context_aggregator.user(), # User responses
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llm, # LLM
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tts, # TTS
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transport.output(), # Transport bot output
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context_aggregator.assistant(), # Assistant spoken responses
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]
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)
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task = PipelineTask(
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pipeline,
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params=PipelineParams(
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enable_metrics=True,
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enable_usage_metrics=True,
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),
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)
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@transport.event_handler("on_client_connected")
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async def on_client_connected(transport, client):
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logger.info(f"Client connected")
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# Kick off the conversation with a weather-related prompt
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messages.append(
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{
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"role": "system",
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"content": "Ask the user what city they'd like to know the weather for.",
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}
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)
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await task.queue_frames([context_aggregator.user().get_context_frame()])
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@transport.event_handler("on_client_disconnected")
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async def on_client_disconnected(transport, client):
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logger.info(f"Client disconnected")
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await task.cancel()
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runner = PipelineRunner(handle_sigint=handle_sigint)
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await runner.run(task)
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if __name__ == "__main__":
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from pipecat.examples.run import main
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main(run_example, transport_params=transport_params)
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