# # Copyright (c) 2024–2025, Daily # # SPDX-License-Identifier: BSD 2-Clause License # import argparse import asyncio import os from dotenv import load_dotenv from loguru import logger from pipecat.adapters.schemas.function_schema import FunctionSchema from pipecat.adapters.schemas.tools_schema import ToolsSchema from pipecat.audio.vad.silero import SileroVADAnalyzer from pipecat.frames.frames import LLMMessagesFrame from pipecat.pipeline.pipeline import Pipeline from pipecat.pipeline.runner import PipelineRunner from pipecat.pipeline.task import PipelineParams, PipelineTask from pipecat.processors.aggregators.openai_llm_context import OpenAILLMContext from pipecat.processors.filters.stt_mute_filter import ( STTMuteConfig, STTMuteFilter, STTMuteFrame, STTMuteStrategy, ) from pipecat.services.deepgram.stt import DeepgramSTTService from pipecat.services.deepgram.tts import DeepgramTTSService from pipecat.services.llm_service import FunctionCallParams from pipecat.services.openai.llm import OpenAILLMService from pipecat.transports.base_transport import BaseTransport, TransportParams from pipecat.transports.network.fastapi_websocket import FastAPIWebsocketParams from pipecat.transports.services.daily import DailyParams load_dotenv(override=True) # We store functions so objects (e.g. SileroVADAnalyzer) don't get # instantiated. The function will be called when the desired transport gets # selected. transport_params = { "daily": lambda: DailyParams( audio_in_enabled=True, audio_out_enabled=True, vad_analyzer=SileroVADAnalyzer(), ), "twilio": lambda: FastAPIWebsocketParams( audio_in_enabled=True, audio_out_enabled=True, vad_analyzer=SileroVADAnalyzer(), ), "webrtc": lambda: TransportParams( audio_in_enabled=True, audio_out_enabled=True, vad_analyzer=SileroVADAnalyzer(), ), } async def run_example(transport: BaseTransport, _: argparse.Namespace, handle_sigint: bool): logger.info(f"Starting bot") stt = DeepgramSTTService(api_key=os.getenv("DEEPGRAM_API_KEY")) # Configure the mute processor with both strategies stt_mute_processor = STTMuteFilter( config=STTMuteConfig( strategies={ STTMuteStrategy.FUNCTION_CALL, STTMuteStrategy.MUTE_UNTIL_FIRST_BOT_COMPLETE, } ), ) tts = DeepgramTTSService(api_key=os.getenv("DEEPGRAM_API_KEY"), voice="aura-helios-en") async def transfer_to_human(params: FunctionCallParams): # Add a delay to test interruption during function calls caller_name = params.arguments.get("caller_name", "Unknown") human_agent_name = params.arguments.get("human_agent_name", "Unknown") logger.info(f"Transfer starting... {caller_name} wants to transfer to {human_agent_name}") await task.queue_frame(STTMuteFrame(True)) await asyncio.sleep(5) # 5-second delay logger.info("Transfer complete, calling result callback") messages.clear() messages.append( { "role": "system", "content": f"You are now an agent named {human_agent_name}. Greet {caller_name} and let them know you are taking over the conversation.", } ) await params.llm.push_frame(LLMMessagesFrame(messages)) await params.result_callback({"transfer_successful": True}) llm = OpenAILLMService(api_key=os.getenv("OPENAI_API_KEY")) llm.register_function("transfer_to_human", transfer_to_human) transfer_function = FunctionSchema( name="transfer_to_human", description="Transfer the conversation to a human agent.", properties={ "caller_name": { "type": "string", "description": "The name of the person who is calling. This will be used to greet them.", }, "human_agent_name": { "type": "string", "description": "The name of the human agent to transfer the conversation to.", }, }, required=["caller_name", "human_agent_name"], ) tools = ToolsSchema(standard_tools=[transfer_function]) messages = [ { "role": "system", "content": "You are a cheerful and helpful assistant named James. It is your job to ask the user their name, and the name of the person they want to transfer the conversation to.", }, ] context = OpenAILLMContext(messages, tools) context_aggregator = llm.create_context_aggregator(context) pipeline = Pipeline( [ transport.input(), # Transport user input stt_mute_processor, # Add the mute processor before STT stt, # STT context_aggregator.user(), # User responses llm, # LLM tts, # TTS transport.output(), # Transport bot output context_aggregator.assistant(), # Assistant spoken responses ] ) task = PipelineTask( pipeline, params=PipelineParams( enable_metrics=True, enable_usage_metrics=True, ), ) @transport.event_handler("on_client_connected") async def on_client_connected(transport, client): logger.info(f"Client connected") # Kick off the conversation with a weather-related prompt messages.append( { "role": "system", "content": "Ask the user what city they'd like to know the weather for.", } ) await task.queue_frames([context_aggregator.user().get_context_frame()]) @transport.event_handler("on_client_disconnected") async def on_client_disconnected(transport, client): logger.info(f"Client disconnected") await task.cancel() runner = PipelineRunner(handle_sigint=handle_sigint) await runner.run(task) if __name__ == "__main__": from pipecat.examples.run import main main(run_example, transport_params=transport_params)