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pipecat/examples/twilio-chatbot/README.md

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# Twilio Chatbot
This project is a FastAPI-based chatbot that integrates with Twilio to handle WebSocket connections and provide real-time communication. The project includes endpoints for starting a call and handling WebSocket connections.
## Table of Contents
- [Features](#features)
- [Requirements](#requirements)
- [Installation](#installation)
- [Configure Twilio URLs](#configure-twilio-urls)
- [Running the Application](#running-the-application)
- [Usage](#usage)
## Features
- **FastAPI**: A modern, fast (high-performance), web framework for building APIs with Python 3.6+.
- **WebSocket Support**: Real-time communication using WebSockets.
- **CORS Middleware**: Allowing cross-origin requests for testing.
- **Dockerized**: Easily deployable using Docker.
## Requirements
- Python 3.10
- Docker (for containerized deployment)
- ngrok (for tunneling)
- Twilio Account
## Installation
1. **Set up a virtual environment** (optional but recommended):
```sh
python -m venv venv
source venv/bin/activate # On Windows, use `venv\Scripts\activate`
```
2. **Install dependencies**:
```sh
pip install -r requirements.txt
```
3. **Create .env**:
Copy the example environment file and update with your settings:
```sh
cp env.example .env
```
4. **Install ngrok**:
Follow the instructions on the [ngrok website](https://ngrok.com/download) to download and install ngrok.
## Configure Twilio URLs
1. **Start ngrok**:
In a new terminal, start ngrok to tunnel the local server:
```sh
ngrok http 8765
```
2. **Update the Twilio Webhook**:
- Go to your Twilio phone number's configuration page
- Under "Voice Configuration", in the "A call comes in" section:
- Select "Webhook" from the dropdown
- Enter your ngrok URL (e.g., http://<ngrok_url>)
- Ensure "HTTP POST" is selected
- Click Save at the bottom of the page
3. **Configure streams.xml**:
- Copy the template file to create your local version:
```sh
cp templates/streams.xml.template templates/streams.xml
```
- In `templates/streams.xml`, replace `<your server url>` with your ngrok URL (without `https://`)
- The final URL should look like: `wss://abc123.ngrok.io/ws`
## Running the Application
Choose one of these two methods to run the application:
### Using Python (Option 1)
**Run the FastAPI application**:
```sh
# Make sure youre in the project directory and your virtual environment is activated
python server.py
```
### Using Docker (Option 2)
1. **Build the Docker image**:
```sh
docker build -t twilio-chatbot .
```
2. **Run the Docker container**:
```sh
docker run -it --rm -p 8765:8765 twilio-chatbot
```
The server will start on port 8765. Keep this running while you test with Twilio.
## Usage
To start a call, simply make a call to your configured Twilio phone number. The webhook URL will direct the call to your FastAPI application, which will handle it accordingly.
## Testing
It is also possible to test the server without making phone calls by using one of these clients.
- [python](client/python/README.md): This Python client enables automated testing of the server via WebSocket without the need to make actual phone calls.
- [typescript](client/typescript/README.md): This typescript client enables manual testing of the server via WebSocket without the need to make actual phone calls.