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filipi/syn
...
hush/callT
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a751130a76 | ||
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b29ac3c7a8 | ||
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5222488fb5 | ||
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c2fef9584b |
@@ -37,7 +37,16 @@ Run `bot_runner.py` to handle incoming HTTP requests:
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Then target the following URL:
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`POST /daily_start_bot`
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```bash
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curl -X POST 'http://localhost:7860/daily_start_bot' \
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-H 'Content-Type: application/json' \
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-d '{
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"callId": "callId-from-call",
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"callDomain": "callDomain-from-call"
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}'
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```
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Use [this guide](https://docs.pipecat.ai/guides/telephony/daily-webrtc) to connect a phone number purchased from Daily to the bot.
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For more configuration options, please consult Daily's API documentation.
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@@ -82,4 +91,4 @@ If you're using Twilio as a number vendor:
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## Need to do something more advanced?
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This demo covers the basics of bot telephony. If you want to know more about working with PSTN / SIP, please ping us on [Discord](https://discord.gg/pipecat).
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This demo covers the basics of bot telephony. If you want to know more about working with PSTN / SIP, please ping us on [Discord](https://discord.gg/pipecat).
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@@ -1,3 +1,8 @@
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# Copyright (c) 2024–2025, Daily
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#
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# SPDX-License-Identifier: BSD 2-Clause License
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#
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import argparse
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import asyncio
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import os
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@@ -5,13 +10,16 @@ import sys
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from dotenv import load_dotenv
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from loguru import logger
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from openai.types.chat import ChatCompletionToolParam
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from pipecat.audio.vad.silero import SileroVADAnalyzer
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from pipecat.frames.frames import EndFrame
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from pipecat.frames.frames import EndFrame, TextFrame
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from pipecat.pipeline.pipeline import Pipeline
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from pipecat.pipeline.runner import PipelineRunner
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from pipecat.pipeline.task import PipelineParams, PipelineTask
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from pipecat.processors.aggregators.openai_llm_context import OpenAILLMContext
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from pipecat.services.ai_services import LLMService
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from pipecat.services.deepgram import DeepgramSTTService
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from pipecat.services.elevenlabs import ElevenLabsTTSService
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from pipecat.services.openai import OpenAILLMService
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from pipecat.transports.services.daily import DailyDialinSettings, DailyParams, DailyTransport
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@@ -55,16 +63,62 @@ async def main(room_url: str, token: str, callId: str, callDomain: str):
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llm = OpenAILLMService(api_key=os.getenv("OPENAI_API_KEY"), model="gpt-4o")
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content = f"""
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You are a delivery service customer support specialist supporting customers with their orders.
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Begin with: "Hello, this is Hailey from customer support. What can I help you with today?"
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"""
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messages = [
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{
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"role": "system",
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"content": "You are Chatbot, a friendly, helpful robot. Your goal is to demonstrate your capabilities in a succinct way. Your output will be converted to audio so don't include special characters in your answers. Respond to what the user said in a creative and helpful way, but keep your responses brief. Start by saying 'Oh, hello! Who dares dial me at this hour?!'.",
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"content": content,
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},
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]
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context = OpenAILLMContext(messages)
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tools = [
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ChatCompletionToolParam(
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type="function",
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function={
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"name": "transfer_call",
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"description": "Transfer the call to a person. This function is used to connect the call to a real person. Examples of real people are: managers, supervisors, or other customer support specialists. Any person is okay as long as they are not a bot.",
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"parameters": {
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"type": "object",
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"properties": {
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"call_id": {
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"type": "string",
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"description": "This is always {callId}.",
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},
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"summary": {
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"type": "string",
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"description": """
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Provide a concise summary in 3-5 sentences. Highlight any important details or unusual aspects of the conversation.
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""",
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},
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},
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},
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},
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)
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]
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context = OpenAILLMContext(messages, tools)
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context_aggregator = llm.create_context_aggregator(context)
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async def default_transfer_call(
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function_name, tool_call_id, args, llm: LLMService, context, result_callback
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):
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logger.debug(f"default_transfer_call: {function_name} {tool_call_id} {args}")
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await result_callback(
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{
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"transfer_call": False,
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"reason": "To transfer call calls, please dial in to the room using a phone or a SIP client.",
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}
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)
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llm.register_function(
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function_name="transfer_call",
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callback=default_transfer_call,
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)
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pipeline = Pipeline(
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[
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transport.input(),
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@@ -87,6 +141,44 @@ async def main(room_url: str, token: str, callId: str, callDomain: str):
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async def on_participant_left(transport, participant, reason):
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await task.queue_frame(EndFrame())
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@transport.event_handler("on_dialin_ready")
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async def on_dialin_ready(_, sip_endpoint):
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logger.info(f"on_dialin_ready: {sip_endpoint}")
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@transport.event_handler("on_dialin_connected")
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async def on_dialin_connected(transport, event):
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logger.info(f"on_dialin_connected: {event}")
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sip_session_id = event["sessionId"]
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async def transfer_call(
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function_name, tool_call_id, args, llm: LLMService, context, result_callback
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):
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logger.debug(f"transfer_call: {function_name} {tool_call_id} {args}")
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# sip_url = "sip:your_user_name@sip.linphone.org"
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sip_url = (
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f"sip:your_username@dailyco.sip.twilio.com?x-daily_id={room_url.split('/')[-1]}"
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)
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try:
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await transport.sip_refer(
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settings={
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"sessionId": sip_session_id,
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"toEndPoint": sip_url,
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}
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)
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except Exception as e:
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logger.error(f"An error occurred during SIP refer: {e}")
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await result_callback({"transfer_call": False})
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await result_callback({"transfer_call": True})
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llm.register_function(
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function_name="transfer_call",
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callback=transfer_call,
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)
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runner = PipelineRunner()
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await runner.run(task)
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156
examples/foundational/32-double-room.py
Normal file
156
examples/foundational/32-double-room.py
Normal file
@@ -0,0 +1,156 @@
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#
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# Copyright (c) 2024–2025, Daily
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#
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# SPDX-License-Identifier: BSD 2-Clause License
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#
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import asyncio
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import math
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import os
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import random
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import sys
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import aiohttp
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from dotenv import load_dotenv
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from loguru import logger
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from runner import configure
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from pipecat.frames.frames import BotSpeakingFrame, EndFrame, Frame, TextFrame, TTSSpeakFrame
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from pipecat.observers.base_observer import BaseObserver
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from pipecat.pipeline.parallel_pipeline import ParallelPipeline
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from pipecat.pipeline.pipeline import Pipeline
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from pipecat.pipeline.runner import PipelineRunner
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from pipecat.pipeline.task import PipelineParams, PipelineTask
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from pipecat.processors.filters.function_filter import FunctionFilter
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from pipecat.processors.frame_processor import FrameDirection, FrameProcessor
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from pipecat.services.cartesia import CartesiaTTSService
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from pipecat.transports.services.daily import DailyOutputTransport, DailyParams, DailyTransport
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load_dotenv(override=True)
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logger.remove(0)
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logger.add(sys.stderr, level="DEBUG")
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class DebugObserver(BaseObserver):
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"""Observer to log interruptions and bot speaking events to the console.
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Logs all frame instances of:
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- StartInterruptionFrame
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- BotStartedSpeakingFrame
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- BotStoppedSpeakingFrame
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This allows you to see the frame flow from processor to processor through the pipeline for these frames.
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Log format: [EVENT TYPE]: [source processor] → [destination processor] at [timestamp]s
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"""
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async def on_push_frame(
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self,
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src: FrameProcessor,
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dst: FrameProcessor,
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frame: Frame,
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direction: FrameDirection,
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timestamp: int,
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):
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arrow = "→" if direction == FrameDirection.DOWNSTREAM else "←"
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# Convert timestamp to seconds for readability
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time_sec = timestamp / 1_000_000_000
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if isinstance(frame, BotSpeakingFrame):
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return
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if isinstance(dst, DailyOutputTransport):
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logger.debug(f"{frame} {src} {arrow} {dst} at {time_sec:.2f}s")
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async def main():
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async with aiohttp.ClientSession() as session:
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(room_url, _) = await configure(session)
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transport1 = DailyTransport(
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"https://hush.daily.co/sip",
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None,
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"Don't Do Anything",
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DailyParams(audio_out_enabled=True),
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)
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transport2 = DailyTransport(
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"https://hush.daily.co/demo",
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None,
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"Summarize Call",
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DailyParams(audio_out_enabled=True),
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)
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tts = CartesiaTTSService(
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api_key=os.getenv("CARTESIA_API_KEY"),
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voice_id="79a125e8-cd45-4c13-8a67-188112f4dd22", # British Lady
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)
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runner = PipelineRunner()
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async def true_filter(frame) -> bool:
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return True
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async def false_filter(frame) -> bool:
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return False
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pipeline = Pipeline(
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[
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transport1.input(),
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transport2.input(),
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ParallelPipeline(
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[transport1.output()],
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[tts, transport2.output()],
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),
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]
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)
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task = PipelineTask(
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pipeline,
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PipelineParams(
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allow_interruptions=True,
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enable_metrics=True,
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enable_usage_metrics=True,
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report_only_initial_ttfb=True,
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observers=[DebugObserver()],
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),
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)
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# Register an event handler so we can play the audio when the
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# participant joins.
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@transport1.event_handler("on_first_participant_joined")
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async def on_first_participant_joined(transport, participant):
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participant_name = participant.get("info", {}).get("userName", "")
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logger.info(f"-- {participant_name} joined transport1")
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def get_call_summary():
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"""In a real app this would be a call to a database or API."""
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# Randomly choose between two options
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message = random.choice(
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[
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"Alice needs help finding her customer record.",
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"Bob is calling about his lost password.",
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]
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)
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return message
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@transport2.event_handler("on_first_participant_joined")
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async def on_first_participant_joined(transport, participant):
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participant_name = participant.get("info", {}).get("userName", "")
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logger.info(f"-- {participant_name} joined transport2")
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call_summary = get_call_summary()
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await task.queue_frames(
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[
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TTSSpeakFrame(
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f"Hi {participant_name}! Here's the summary of the call: {call_summary}"
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),
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EndFrame(),
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]
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)
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await runner.run(task)
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if __name__ == "__main__":
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asyncio.run(main())
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