72 lines
2.8 KiB
Diff
72 lines
2.8 KiB
Diff
--- src/data.ts
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+++ src/data.ts
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@@ -10,48 +10,24 @@
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{
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id: 'sf-express',
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- name: '顺丰速递绿色渠道',
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- keywords: ['顺丰', '快递', '绿色通道', '速递', '绿色渠道', '寄件', '派件'],
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+ name: '顺丰速递绿色渠道服务热线',
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+ keywords: ['顺丰', '顺丰快递', '顺丰速运'],
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enabled: true,
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category: '快递物流',
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- severity: 'medium',
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- description: '针对救灾物资、准考证、紧急公文等顺丰速运渠道进行的高级绿色通关及加急配送事件监控。'
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+ severity: 'high'
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},
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{
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- id: 'emergency-help',
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- name: '市民紧急救助',
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- keywords: ['救命', '报警', '120', '救护车', '晕倒', '大出血', '呼吸困难', '心梗', '生命危险'],
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+ id: 'pdd',
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+ name: '拼多多平台热线',
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+ keywords: ['拼多多', '拼夕夕'],
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enabled: true,
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- category: '紧急生命安全',
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- severity: 'high',
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- description: '市民来电中涉及突发重症、严重人身伤害等需要立刻呼叫120或紧急联动的突发情况。'
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+ category: '电商平台',
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+ severity: 'medium'
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},
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{
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- id: 'fire-alarm',
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- name: '火灾险情监控',
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- keywords: ['起火', '着火', '浓烟', '火灾', '爆炸', '自燃', '煤气罐', '电线短路'],
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+ id: 'ems',
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+ name: 'EMS绿色通道',
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+ keywords: ['EMS', '邮政速递'],
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enabled: true,
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- category: '公共安全',
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- severity: 'high',
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- description: '检测市民来电、坐席记录中涉及建筑物起火、森林火灾、严重浓烟以及易燃易爆气体泄漏。'
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- },
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- {
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- id: 'utility-repair',
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- name: '市政燃气水电紧急报修',
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- keywords: ['漏水', '停电', '燃气泄漏', '断水', '停水', '水管爆裂', '高压线', '井盖缺失'],
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- enabled: true,
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- category: '市政基础设施',
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- severity: 'medium',
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- description: '公共基础设施大面积故障或直接危害公共安全的报修需求，如燃气管道泄露、高空坠物、大面积停水断电。'
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- },
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- {
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- id: 'complaint-feedback',
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- name: '恶性扰民与垃圾投诉',
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- keywords: ['投诉', '垃圾堆积', '噪音扰民', '乱停车', '不作为', '恶意占道', '施工噪音'],
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- enabled: true,
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- category: '城市治理',
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- severity: 'low',
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- description: '社会综合治理层面的民生噪音、垃圾分类及占道经营等常规投诉。'
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- },
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- {
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- id: 'gov-consult',
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- name: '政务社保公积金咨询',
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- keywords: ['公积金', '社保', '办证', '身份证', '户口', '营业执照', '养老金', '医保'],
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- enabled: false,
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- category: '政务咨询',
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- severity: 'low',
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- description: '市民关于居民医保、社保缴纳、住房公积金提取、身份证及落户等常规政策性问题咨询。'
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+ category: '快递物流',
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+ severity: 'medium'
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}
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];
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