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pipecat/examples/foundational/44-voicemail-detection.py
2025-08-22 12:12:17 -04:00

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#
# Copyright (c) 20242025, Daily
#
# SPDX-License-Identifier: BSD 2-Clause License
#
import os
from dotenv import load_dotenv
from loguru import logger
from pipecat.audio.vad.silero import SileroVADAnalyzer
from pipecat.extensions.voicemail.voicemail_detector import VoicemailDetector
from pipecat.frames.frames import EndTaskFrame, TTSSpeakFrame
from pipecat.pipeline.pipeline import Pipeline
from pipecat.pipeline.runner import PipelineRunner
from pipecat.pipeline.task import PipelineParams, PipelineTask
from pipecat.processors.aggregators.openai_llm_context import OpenAILLMContext
from pipecat.processors.frame_processor import FrameDirection
from pipecat.runner.types import RunnerArguments
from pipecat.runner.utils import create_transport
from pipecat.services.cartesia.tts import CartesiaTTSService
from pipecat.services.deepgram.stt import DeepgramSTTService
from pipecat.services.openai.llm import OpenAILLMService
from pipecat.transports.base_transport import BaseTransport, TransportParams
from pipecat.transports.network.fastapi_websocket import FastAPIWebsocketParams
from pipecat.transports.services.daily import DailyParams
load_dotenv(override=True)
# We store functions so objects (e.g. SileroVADAnalyzer) don't get
# instantiated. The function will be called when the desired transport gets
# selected.
transport_params = {
"daily": lambda: DailyParams(
audio_in_enabled=True,
audio_out_enabled=True,
vad_analyzer=SileroVADAnalyzer(),
),
"twilio": lambda: FastAPIWebsocketParams(
audio_in_enabled=True,
audio_out_enabled=True,
vad_analyzer=SileroVADAnalyzer(),
),
"webrtc": lambda: TransportParams(
audio_in_enabled=True,
audio_out_enabled=True,
vad_analyzer=SileroVADAnalyzer(),
),
}
async def run_bot(transport: BaseTransport, runner_args: RunnerArguments):
logger.info(f"Starting bot")
stt = DeepgramSTTService(api_key=os.getenv("DEEPGRAM_API_KEY"))
tts = CartesiaTTSService(
api_key=os.getenv("CARTESIA_API_KEY"),
voice_id="71a7ad14-091c-4e8e-a314-022ece01c121", # British Reading Lady
)
llm = OpenAILLMService(api_key=os.getenv("OPENAI_API_KEY"))
classifier_llm = OpenAILLMService(api_key=os.getenv("OPENAI_API_KEY"))
voicemail = VoicemailDetector(llm=classifier_llm)
messages = [
{
"role": "system",
"content": "You are a helpful LLM in a WebRTC call. Your goal is to demonstrate your capabilities in a succinct way. Your output will be converted to audio so don't include special characters in your answers. Respond to what the user said in a creative and helpful way.",
},
]
context = OpenAILLMContext(messages)
context_aggregator = llm.create_context_aggregator(context)
pipeline = Pipeline(
[
transport.input(),
stt,
voicemail.detector(), # Voicemail detection — between STT and User context aggregator
context_aggregator.user(),
llm,
tts,
voicemail.gate(), # TTS gating — Immediately after the TTS service
transport.output(),
context_aggregator.assistant(),
]
)
task = PipelineTask(
pipeline,
params=PipelineParams(
enable_metrics=True,
enable_usage_metrics=True,
),
idle_timeout_secs=runner_args.pipeline_idle_timeout_secs,
)
@transport.event_handler("on_client_connected")
async def on_client_connected(transport, client):
logger.info(f"Client connected")
@transport.event_handler("on_client_disconnected")
async def on_client_disconnected(transport, client):
logger.info(f"Client disconnected")
await task.cancel()
@voicemail.event_handler("on_voicemail_detected")
async def handle_voicemail(processor):
logger.info("Voicemail detected! Leaving a message...")
# Push frames using standard Pipecat pattern
await processor.push_frame(
TTSSpeakFrame(
"Hello, this is Jamie calling about your appointment. Please call me back at 555-0123 when you get this."
)
)
# NOTE: A common pattern is to end pipeline after the voicemail is left.
# Uncomment the following line to end the pipeline after leaving the voicemail.
# await processor.push_frame(EndTaskFrame(), FrameDirection.UPSTREAM)
runner = PipelineRunner(handle_sigint=runner_args.handle_sigint)
await runner.run(task)
async def bot(runner_args: RunnerArguments):
"""Main bot entry point compatible with Pipecat Cloud."""
transport = await create_transport(runner_args, transport_params)
await run_bot(transport, runner_args)
if __name__ == "__main__":
from pipecat.runner.run import main
main()