Add UserIdleController, deprecate UserIdleProcessor
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@@ -13,7 +13,13 @@ from loguru import logger
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from pipecat.audio.turn.smart_turn.local_smart_turn_v3 import LocalSmartTurnAnalyzerV3
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from pipecat.audio.vad.silero import SileroVADAnalyzer
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from pipecat.audio.vad.vad_analyzer import VADParams
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from pipecat.frames.frames import EndFrame, LLMMessagesAppendFrame, LLMRunFrame, TTSSpeakFrame
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from pipecat.frames.frames import (
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EndFrame,
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EndTaskFrame,
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LLMMessagesAppendFrame,
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LLMRunFrame,
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TTSSpeakFrame,
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)
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from pipecat.pipeline.pipeline import Pipeline
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from pipecat.pipeline.runner import PipelineRunner
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from pipecat.pipeline.task import PipelineParams, PipelineTask
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@@ -22,7 +28,7 @@ from pipecat.processors.aggregators.llm_response_universal import (
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LLMContextAggregatorPair,
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LLMUserAggregatorParams,
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)
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from pipecat.processors.user_idle_processor import UserIdleProcessor
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from pipecat.processors.frame_processor import FrameDirection
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from pipecat.runner.types import RunnerArguments
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from pipecat.runner.utils import create_transport
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from pipecat.services.cartesia.tts import CartesiaTTSService
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@@ -36,6 +42,43 @@ from pipecat.turns.user_turn_strategies import UserTurnStrategies
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load_dotenv(override=True)
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class IdleHandler:
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"""Helper class to manage user idle retry logic."""
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def __init__(self):
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self._retry_count = 0
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def reset(self):
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"""Reset the retry count when user becomes active."""
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self._retry_count = 0
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async def handle_idle(self, aggregator):
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"""Handle user idle event with escalating prompts."""
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self._retry_count += 1
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if self._retry_count == 1:
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# First attempt: Add a gentle prompt to the conversation
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message = {
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"role": "system",
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"content": "The user has been quiet. Politely and briefly ask if they're still there.",
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}
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await aggregator.push_frame(LLMMessagesAppendFrame([message], run_llm=True))
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elif self._retry_count == 2:
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# Second attempt: More direct prompt
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message = {
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"role": "system",
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"content": "The user is still inactive. Ask if they'd like to continue our conversation.",
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}
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await aggregator.push_frame(LLMMessagesAppendFrame([message], run_llm=True))
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else:
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# Third attempt: End the conversation
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await aggregator.push_frame(
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TTSSpeakFrame("It seems like you're busy right now. Have a nice day!")
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)
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await aggregator.push_frame(EndTaskFrame(), FrameDirection.UPSTREAM)
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# We store functions so objects (e.g. SileroVADAnalyzer) don't get
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# instantiated. The function will be called when the desired transport gets
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# selected.
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@@ -84,42 +127,15 @@ async def run_bot(transport: BaseTransport, runner_args: RunnerArguments):
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user_turn_strategies=UserTurnStrategies(
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stop=[TurnAnalyzerUserTurnStopStrategy(turn_analyzer=LocalSmartTurnAnalyzerV3())]
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),
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user_idle_timeout=5.0, # Detect user idle after 5 seconds
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),
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)
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async def handle_user_idle(user_idle: UserIdleProcessor, retry_count: int) -> bool:
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if retry_count == 1:
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# First attempt: Add a gentle prompt to the conversation
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message = {
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"role": "system",
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"content": "The user has been quiet. Politely and briefly ask if they're still there.",
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}
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await user_idle.push_frame(LLMMessagesAppendFrame([message], run_llm=True))
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return True
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elif retry_count == 2:
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# Second attempt: More direct prompt
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message = {
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"role": "system",
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"content": "The user is still inactive. Ask if they'd like to continue our conversation.",
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}
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await user_idle.push_frame(LLMMessagesAppendFrame([message], run_llm=True))
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return True
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else:
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# Third attempt: End the conversation
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await user_idle.push_frame(
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TTSSpeakFrame("It seems like you're busy right now. Have a nice day!")
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)
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await task.queue_frame(EndFrame())
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return False
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user_idle = UserIdleProcessor(callback=handle_user_idle, timeout=5.0)
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pipeline = Pipeline(
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[
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transport.input(), # Transport user input
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stt,
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user_idle, # Idle user check-in
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user_aggregator,
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user_aggregator, # User aggregator with built-in idle detection
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llm, # LLM
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tts, # TTS
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transport.output(), # Transport bot output
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@@ -136,6 +152,17 @@ async def run_bot(transport: BaseTransport, runner_args: RunnerArguments):
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idle_timeout_secs=runner_args.pipeline_idle_timeout_secs,
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)
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# Set up idle handling with retry logic
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idle_handler = IdleHandler()
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@user_aggregator.event_handler("on_user_idle")
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async def handle_user_idle(aggregator):
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await idle_handler.handle_idle(aggregator)
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@user_aggregator.event_handler("on_user_turn_started")
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async def handle_user_turn_started(aggregator, strategy):
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idle_handler.reset()
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@transport.event_handler("on_client_connected")
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async def on_client_connected(transport, client):
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logger.info(f"Client connected")
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