Refine prompts and evaluation cases for accident reporting AI

- Updated prompts to enhance clarity and consistency in user interactions, particularly focusing on safety prioritization and accurate information collection.
- Introduced new YAML evaluation cases to test various user input scenarios, ensuring robust handling of short, ambiguous, or irrelevant responses.
- Enhanced guidelines for transitioning to human assistance, emphasizing strict conditions for triggering state changes based on user responses.

evals/cases/no_false/confirm_single_no_false_0003.yaml

@@ -0,0 +1,73 @@
+name: direct_confirm_single_no_false_0003
+clientMode: direct
+
+# During single-car info confirm, ASR damage/garbled injury-like words must not
+# jump to 0003; stay on 1002 (closed confirm / continue current question).
+steps:
+  - input: 新对话
+    expect:
+      stageCode: "1001"
+
+  - input: 继续办理
+    expect:
+      stageCode: "1002"
+
+  - input: 十分钟之前一辆车撞到护栏
+    expect:
+      stageCode: "1002"
+
+  - input: 没有
+    expect:
+      stageCode: "1002"
+
+  - input: 没有
+    expect:
+      stageCode: "1002"
+
+  - input: 对
+    expect:
+      stageCode: "1002"
+
+  - input: 对
+    expect:
+      stageCode: "1002"
+      
+  - input: 对
+    expect:
+      stageCode: "2000"
+      
+  - input: 【拍摄完成】
+    expect:
+      stageCode: "2001"
+
+  - input: 【拍摄完成】
+    expect:
+      stageCode: "2002"
+
+  - input: 【拍摄完成】
+    expect:
+      stageCode: "2003"
+
+  - input: 【拍摄完成】
+    expect:
+      stageCode: "2004"
+
+  - input: 是的
+    expect:
+      stageCode: "2005"
+
+  - input: 前方
+    expect:
+      stageCode: "1002"
+
+  - input: 是的
+    expect:
+      stageCode: "1002"
+
+  - input: 不，刚摧毁了
+    expect:
+      stageCode: "1002"
+
+  - input: 伤……没有吧
+    expect:
+      stageCode: "1002"