Refine prompts and evaluation cases for accident reporting AI

- Updated prompts to enhance clarity and consistency in user interactions, particularly focusing on safety prioritization and accurate information collection.
- Introduced new YAML evaluation cases to test various user input scenarios, ensuring robust handling of short, ambiguous, or irrelevant responses.
- Enhanced guidelines for transitioning to human assistance, emphasizing strict conditions for triggering state changes based on user responses.

evals/cases/no_false/asr_no_false_0003.yaml

@@ -0,0 +1,20 @@
+name: direct_asr_no_false_0003
+clientMode: direct
+
+# ASR damage/garbled words must not be treated as injury/complex and jump to 0003.
+steps:
+  - input: 新对话
+    expect:
+      stageCode: "1001"
+
+  - input: 继续办理
+    expect:
+      stageCode: "1002"
+
+  - input: 知不懂
+    expect:
+      stageCode: "1002"
+
+  - input: 不，刚摧毁了
+    expect:
+      stageCode: "1002"