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Revamp documentation structure in mkdocs.yml by reorganizing navigation for improved accessibility. Remove outdated content from previous sections and introduce new topics including detailed guides on assistant management, configuration options, and tool integrations. Enhance API reference documentation with comprehensive error codes and WebSocket protocol details. Add new sections for automated testing, data analysis, and knowledge base management, ensuring a cohesive and user-friendly documentation experience.

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Xin Wang
2026-03-01 22:38:50 +08:00
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# 仪表盘
仪表盘提供系统运行状态的实时概览，帮助管理员快速掌握核心指标。
## 数据指标
![仪表盘](../images/dashboard.png)
### 核心指标卡
| 指标 | 说明 |
|------|------|
| **总对话数** | 系统累计处理的对话请求总数 |
| **回答率** | AI 成功回答的对话占比（不含转人工） |
| **平均时长** | 单次对话从开始到结束的平均秒数 |
| **人工转接率** | 需要人工介入处理的对话比例 |
### 实时数据
- 数据每 5 秒自动刷新
- 支持切换时间范围查看历史趋势
## 使用建议
1. 每日查看回答率变化，及时发现异常
2. 关注人工转接率，优化知识库覆盖
3. 分析平均时长，调整回复策略